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Commitment towards Customers
1. We will achieve our objectives, overcoming obstacles, if any.
2. We are responsible to give Excellent Services to our Valued Customers.
3. We are responsible for our actions and are open & willing to improve always!
4. We welcome feedback
from our customers and help them to Utilize
our services better.
5. We are polite & courteous to all people we interact with.
6. We always strive for growth through enhanced productivity for self, company & Clients.
7. We are aware that learning is a never-ending process and are willing to learn & improve for professional & personal development.
We offer the following services :
- Sale of computers, Laptops
& Peripherals in Thane, navi mumbai
- Desktops Computers, Laptop, Peripherals Repairing
- Virus cleaning services
- AMC (Annual Maintenance Contract)
- Networking services and solutions
- Computer renting services
- On Call Basis Computer & Network Services
- Sale of softwares
- Data Recovery
Sale of computers, Laptops & Peripherals
We Sales and supply branded as well as assembled Desktop
computers, Laptops, IBM Servers, Workstations, Thin
Clients, Network Peripheral, Server Racks with Competitive
quotation that suits our clients & need. We are specialized
in sales and service of Desktop Computers, Laptops,
Servers, Workstations, Thin Clients, Network Peripherals,
Server Racks, computer Peripherals e.g. Processors,Mother
Boards, Rams, Hard disk,Adapters, monitors, LCD TFT
screens, DMP, Deskjet, Laser Printers, Plotters, Scanners,
Modems,Networking Hubs, Networking Switches, ISDN, VPN
Routers, Wireless Routers etc. We deals in old desktop
Computers, old laptops, old servers, old workstations,
old printers, Network peripherals also with wide range
of configurations. We supplies desktop Computers, laptops,
servers, printers, Network peripherals on rental basis
in Mumbai, Thane, Navi Mumbai area.
Desktops Computers, Laptop, Peripherals Repairing
We supply branded as well as assembled computers with
Competitive quotation that suits our client's need.
We supply computer Peripherals e.g. Processors,Mother
Boards, Rams, Hard disk,Adapters, monitors, LCD TFT
screens, DMP, Deskjet, Laser Printers, Plotters, Scanners,
Modems,Networking Hubs, Networking Switches, ISDN, VPN
Routers etc. Our highly experienced technology wizards
have the knowledge and response-ability to appropriately
upgrade and repair the desktop computers. We offer hardware
upgradation, installation of operating systems and other
software. Along with the above mentioned services we
also provide free antivirus installation, driver updated
and wireless support. We are available round the clock
for these services to our clients.
Virus cleaning services
We have the expert people to come to your office or home to fix up your computer virus problems. This is a MONEY-BACK GUARANTEE service. If your computer virus problem is not solved, you don't pay anything to us.
- Computer diagnostic for computer virus.
- Computer scanning for virus.
- Cleaning unlimited number of infected files.
- After-service telephone support and consultation.
- Volume discount for more than 3 computers on the same site.
- Charges does not include installation of antivirus software or Windows operating system,
if required.
Please contact us if you are interested in this service.
AMC (Annual Maintenance Contract)- Non Comprehensive
The maintenance contract service (for all type of Branded
Servers, desktops, laptops, thin clients, workstations)
is designed for business, for them who want maximum
output from Computer Infrastructure and employees. By
accepting such agreement you can get more productivity,
less expenditure for maintenance and upgradation. For
a fixed fee paid, all troubleshooting, problem solving
and diagnosis onsite is free.
In a situation where machine goes down, we guarantee to attend your site within 6 hours. The contract also includes regular site visits to carry out preventive maintenance procedures, to ensure downtime is kept to a minimum.
You will also receive unlimited advice and support to
ensure you are getting the most from your current IT.
Infrastructure both now and in the future.
Our technical support department provides prompt support by telephone, remote and onsite support from a single source, where and when you need it. To that end, our Annual Maintenance Contract (AMC) ensures that your software is always supported and up to date.
We offer annual maintenance services (AMC) to our customers from different industrial segments. Our Annual Maintenance package ensures that you get the highest level of support and service, when you need it the most. We understand that your work can not come to a stand still while you wait for technical support and service.
Priority Services for customer who have AMC
- 4 Preventive maintenance visits
- Priority Services for customer who have AMC
- It is a one time decision and saves valuable time
- Cost effective charges and quality service deliverables
- Trained Service professionals - A team of highly energetic professionals.
- Committed response time and repair time
- Technical support is available at your place within short time
- Unlimited online support is offered during office
hours through phone/ Internet
- We offer solutions to hardware problems, to reduce your machines down time.
- During major breakdowns, we can provide standby parts if it is to be repaired through us/ to be replaced through us.
We serve you to get peripherals of Desktop Computer, Laptop
and Network repaired at competitive charges in case of
major breakdowns and arrange parts at best prices available
in the industry.
We also setup and maintain Intranet and Extranet Networks and ISP Setups.
SCOPE OF SERVICE
"Saicomp Enterprises" agrees
to provide the following services under the agreement
to keep systems in good working condition.
Scheduled preventive maintenance will be done after
every three month.
Unscheduled, on call corrective and remedial maintenance.
Service to set rights the malfunction of the system.
This includes a service support for all system/s (and
its peripherals if Comprehensive AMC ) by Saicomp Enterprises.
Service Engineer will report same day of telephone call
on working days and in working hours time.
TERMS
This agreement is initially for one year from the date of signing the contract and shall be renewed at expiry, for further fixed periods each time. Unless specifically terminated by either party by giving one month written notice, prior to end of maintenance contract period under the referred agreement.
Customer shall be responsible for providing proper electrical power source according to industry standard. Any damages due to deviations from these at the customers end will not be covered under this agreement.
Customer shall provide, free of cost, adequate working
space for Saicomp Enterprises; personnel and adequate
storage facilities for test equipment and spare parts
etc. within the installation site. The customer will
make the system available to Saicomp Enterprises for
maintenance purposes at all reasonable times without
any charge,
The customer shall not directly or indirectly, open, tamper, try to tamper with, or in anyway, do any act will result in intruding with the hardware of the machine or make any modification to the stated configuration.
Customer shall not be entitled to assign the service agreement or any benefit of interest herein to other external agency without a prior written consent of Saicomp Enterprises.
Under this contract service will be provide by Saicomp Enterprises and if any damage or fault occurs in system due to clients negligence, Saicomp Enterprises will rectify that problem (and will charge for repair or replaced components if Non-Comprehensive AMC is Signed.)
If on any ground or due to unavoidable circumstances the customer decides to terminate the contract before its expiry customer shall have to pay the balance amount of the total maintenance contract amount.
Both the parties are empowered to discontinue the contract with an advance notice of one month in case of any kind of dissatisfaction.
MAINTENANCE CHARGE
AMC charges have to be finalized by both the parties.
50% payment should be made at the beginning of contract and balance after six months.
CHANGE OF LOCATION
In case of relocation of system Saicomp Enterprises shall levy relocation charges. The charges varying as to the nature of relocation & complexities involve in shifting the system.
In case of relocation of systems Saicomp Enterprises has the rights to revise the maintenance charges depending on the new location. In the event of the customer not abiding by any these clauses. Saicomp Enterprises reserve the right to terminate the agreement & the customer will not be entitled to any compensation whatever in such case. Also alums paid under this agreement shall stand for field.
LIMITATION OF LIABILITIES
A Saicomp Enterprises liability under this agreement does not extend to:
Any external work that affects performance of the machine, like power supply cable from main power source etc.
Repair or damage due to accident, transportation neglect, failure of or use of nonstandard electrical power.
Furnishing rubber parts, plates, supplies, painting
or refurbishing machine and making specification changes.
GENERAL PROVISION
This instrument shall supersede any & all previous
communication, both oral & written & the provision
herein contained shall both be omitted added to or amended
in any manner in writing & signed by both parties
hereof.
On Call Basis Computer & Network Services and solutions
Computer Facility management is the main core of our business. We are specialized in the troubleshooting of Desktop Computers, Laptops, Servers, Network hardware and software on site. If your dedicated non-dedicated Servers, desktop computers, laptops, thin clients, workstations, printers, scanners or any other device is not working properly, or a bit of software, contact us to get it solved in stipulated time.
Saicomp Enterprises can provide you computer and network
support any time on a call basis. All you need to do
is to give us a call, If you need immediate assistance.
We can send our skilled technicians to your site, We
proud to say that we ourselves on delivering the fastest
response possible, because we realize that downtime
is very important. We applies various utility software
tools to deliver the appropriate support for your organization.
We can also provide computer support on a regular basis and keeps everything is in order. You can avail our computer repair services or maintenance services. Through our services and support, you can keep your computer systems as well as network up and running. To get maximum output from your productive employees.
Call Basis Services offerings are:
- Computer Hardware and Software Troubleshooting
- Repairing /Replacing Hardware Components
- Upgrading an Existing Computer & Server systems
- Anti-virus, Anti-spyware Protection
- Laptop repair Thane
- Computer Network (Wired and Wireless Network) Support
- Data Backup Restoration Support
- Software / Hardware Installation Support
- Support for all types Servers
- Data recovery Services
If moving or expanding your office we also provide professional network cabling installations.
Networking services and solutions
We are skilled engineers to do wired and wireless network, We so design Network, Structure Cabling, Network Configuration, Expansion of Network, Wireless Network
We undertake network cabling using At&t / D-Link
CAT 5, CAT 6 cabling. We can undertake turnkey projects
too for structured cabling. We also do the
Wireless Networking.
Desktops Computers, Laptop, Peripherals Repairing
Saicomp Enterprises specialized in CHIP
& COMPONENT LEVEL REPAIR of a whole range
of items:
BOARDS / CARDS: All types of Mother Boards, Adapters&
controllers, I/O & display cards, etc.
DRIVES: HDD, CDROM, CD-RW,COMBO, DVD RW, DAT,
DLT, MOD, ZIP, etc.
PRINTERS : Dot Matrix, Inkjet, Laser, Office jet, All
in One etc.
MONITORS: All sizes of LCD, LED, TFT Screen
PERIPHERALS: Plotters, Digitizers, and Scanners
NETWORK DEVICES: Modems, Hubs, Switches, and Routers
POWER SUPPLY: AT, ATX, etc SMPS specially of Server.
Data Recovery
Welcome to Saicomp Enterprises Data Recovery Lab.
If you are facing a data loss situation, you've come
to the right place. Saicomp Enterprises has been successfully
recovering data from every type of computer storage
media since 2003
Our technical expertise include hard disk recovery, server recovery. Our capabilities include most of all operating systems (Windows, Novell or Unix/Linux etc) .
We quickly resolve all combinations of logical and
physical problems such as hard disk crash, controller
failure, inaccessible Unix system, file delete, O/S
reinstall, read errors, upgrade failure, restore failure,
flash card reformat.
No Files - No Charge: Recovery Charges are only applicable when you have agreed with our quotation and you accept the recovery results presented. If there are no files recovered, no recovery fee is charged. If there is a partial recovery, you decide to either accept the recovery as presented for the quoted price or decline the recovery with no recovery fee charged.
Just pay Nominal Service Charges if you declined the recovery.
Priority Service free Evaluation
- In order for us to do a no charge evaluation on your media, you need to send it to us.
- The evaluation normally takes 2 to 48 hours for a single drive. Multiple drives and tape evaluations may take longer.
- If there is a potential for recovery, we will provide a firm quote and time estimate.
- If you decline the quote, there is absolutely no charge.
- We only ask that you pay for the courier to send it back to you.
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